The customer reported via phone call that they were hospitalized on (b)(6) 2019 due to hyperglycemia, pneumonia, and congestive heart failure.The customer's blood glucose level was 500 mg/dl at the time of hospitalization.The customer was unable to rewind the insulin pump and put insulin vial reservoir on the insulin pump.The customer was unable to complete a carelink upload.The customer was advised to discontinue use of the insulin pump and to revert to the back-up plan.The insulin pump will be returned for analysis.
|
Device passed the functional test, including the displacement test, rewind, basic occlusion test, occlusion test, prime/a33 test, excessive no delivery test and delivery accuracy test at 0.08715 inches.The stop current and run current measurement tests are within specification.Device also passed self test, off no power alarm test and a21 error test.Device uploaded properly using carelink.Device had intermittent button response on the esc, act, up arrow and down arrow buttons due to flattened dome switches.No button error alarm noted.During visual inspection, the keypad connector on the lcd/b was found locked properly.Device had minor scratched display window, scratched case, cracked battery tube threads, cracked case at the reservoir tube window corner, cracked reservoir tube window, missing end cap sticker and cracked reservoir tube lip.The test p-cap and reservoir does lock in place in the reservoir compartment.
|