| Model Number |
8881833558 |
| Medical Device Problem Code |
Crack (1135)
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| Health Effect - Clinical Code |
No Patient Involvement (2645)
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| Date of Event |
11/07/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The incident sample has been requested but to date has not been received for evaluation.If the sample is received, or if additional information pertinent to the incident is obtained a follow-up report will be submitted.As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.
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Event or Problem Description
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The customer reported to their distributor that the syringe barrel is cracked.
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Additional Manufacturer Narrative
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Additional information: the device history record (dhr) for the lot indicates no issues were found in visual and physical samples inspected.There were no nonconformance reports (ncr) issued against this lot.All scheduled maintenance and calibration activities were completed.There were no samples returned with this complaint, however, pictures were sent by the customer illustrating the reported condition.The reported condition of cracked barrel was confirmed based on the pictures.The complaint shall be reopened if a sample is received.An exact root cause could not be determined based on the available information.There was no indication of a systemic issue with the process or production.Based on available information, no corrective and preventative action (capa) is required at this time.This information will be utilized for trending purposes to determine the need for corrective actions.
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Search Alerts/Recalls
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