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The insert, used in treatment, was returned and evaluated.The patella, used in treatment, was not returned for evaluation; therefore the failure mode could not be confirmed.A visual inspection of the returned device could not confirm the stated failure mode.The device had signs of damage from implantation.The device was manufactured in 2016 and exhibits signs of extensive wear.The medical investigation concluded that, without the requested clinical information, a thorough medical investigation cannot be rendered.Should any additional clinical information be provided this complaint will be re-assessed.A dimensional inspection was attempted but the device was too damaged from implantation to obtain accurate measurements.A review of complaint history did not reveal additional complaints for the listed batch.A review of the manufacturing records did not reveal a manufacturing abnormality that could have caused or contributed to the reported incident.At this time, we have no reason to suspect that the product failed to meet any product specifications at the time of manufacture.Some potential probable causes of this event could include improper fit/sizing or laxity changes in the joint.Based on this investigation, the need for corrective action is not indicated.Should the patella or additional information be received, the complaints will be reopened.No further investigation is warranted for these complaints; however, we will continue to monitor for future complaints and investigate as necessary.
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