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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.No conclusion can be drawn at this time.We therefore consider this report complete to the best of our knowledge.No button error alarm noted during testing.Device had unresponsive buttons due to corroded keypad traces.Unable to perform operating currents, self-test, a21 error test, rewind test, basic occlusion test, occlusion test, prime/compromised force sensor system test, excessive no delivery test and displacement test or verify no delivery, failed battery test alarm due to unresponsive button.Device had cracked battery tube threads, cracked case at display window corners.The asr exemption e2015043 was revoked on february 4, 2019.This event was previously reported as an asr.Additional information or analysis results regarding this event will be reported as an mdr.
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The customer reported via phone call that the insulin pump had keypad anomaly.The customer¿s blood glucose level was unknown.The customer reported that they had rejected new batteries, random no delivery alarms, crack near screen and buttons were stuck all the time does not react to finger.The insulin pump will not be returned for analysis.
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