Surgeon complained that back trigger on mics that allows surgeon to pivot handle was broken and needed to be replaced.No adverse events to patient or user.Case type: tka product inspection: mics-209063, sn#: (b)(6), lot#42050318, rma#: (b)(4).Inspected per d06917 and determined failure of the following test step.Sec# 7.1.3.Failed pivot handle lock test.Pivot handle broke off.Disposition: rtv.Inspected by: steven henriquez.Device history review: device history records indicate (b)(4) devices were manufactured under lot k0b19 and all devices were accepted into final stock on 04/04/2018.No non-conformance were identified during inspection.Complaint history review: a review of complaints in catsweb and trackwise related to p/n 209063, lot number 42050318 shows 3 additional complaints related to the failure in this investigation.Conclusion: the alleged failure mode was confirmed.No additional investigation or specific actions are required.¿ if additional information is received then the complaint will be reopened.
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