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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.No conclusion can be drawn at this time.We therefore consider this report complete to the best of our knowledge.No motor error alarm, rewind anomaly, time/clock anomaly or unexpected no delivery alarm noted during testing.Device passed rewind test, basic occlusion test, occlusion test, prime/compromised force sensor system test, excessive no delivery test and displacement test.The motor was tested outside the device and passed.Device had minor scratched lcd window.The asr exemption e2015043 was revoked on february 4, 2019.This event was previously reported as an asr.Additional information or analysis results regarding this event will be reported as an mdr.
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The customer reported via phone call that the insulin pump had keypad anomaly.The customer¿s blood glucose level was unknown.The customer reported that the insulin pump rejected new batteries, crack along battery compartment, button error and had to press escape and act button harder in order to respond.The insulin pump will not be returned for analysis.
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