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Model Number 31142386 |
Device Problem
Material Puncture/Hole (1504)
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Patient Problem
Needle Stick/Puncture (2462)
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Event Type
Injury
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Manufacturer Narrative
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The complainant indicated that the device will not be returned for evaluation; therefore, a failure analysis is not available, and we are not able to determine the relationship between this device and the cause for this event.If additional information or the sample is received, the investigation will be reopened and responded to accordingly.
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Event Description
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Customer reports that needle has spliced through the needle counter.The incident has led to a contaminated sharps injury.
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Manufacturer Narrative
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A device history record review could not be performed because a lot number was not received with the complaint.As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to the release of product.Physical samples were not received for the investigation however three photos were provided.The photos were visually evaluated, and the reported issue was confirmed.The photos appears to show a needle going through the needle counter.The potential root cause for the perforation generated in the needle counter is user misuse as the height of the needle appears to exceed the height of the needle counter.A production notification was sent to all personnel to ensure that they are aware of the condition reported.A corrective action is not applicable at this time.Functional testing and visual inspections are being performed according to our current quality standards and inspection procedures.We will continue to monitor the process for any adverse trends that require immediate attention.This complaint will be used for qa tracking and trending purposes.
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Search Alerts/Recalls
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