As the device was received in a condition was contradictory to the complaint description.As received, the pushwire was found broken distal to the resheathing marker.This condition was not reported at the time of the event.As received, the pipeline flex pushwire hypotube was found kinked from the proximal end.The hypotube was found stretched for the distal section.The ptfe jacket was found accordioned at the proximal end of the pushwire.The pushwire was found broken distal to the resheathing marker.The distal marker, dps restraints, dps sleeves, tip coil, distal marker found to be missing.The braid was returned already detached and fully opened with both ends slightly frayed.The broken end of the pushwire was sent out for sem (scanning electron micrographic) analyses.Based on the analysis findings, the fracture features observed indicate a torsional overload failure, which confirms the high force used against resistance.From the damages seen on the pipeline flex braid (frayed ends), pushwire (kinking/stretching), and ptfe jacket (accordioning); it appears there was high force used.It is likely these damages occurred when the customer attempted to advance/retract the pipeline flex through the marksman catheter against resistance.Possible contributors for resistance are: patient vessel tortuosity or lack of continuous flush during delivery.Customer reported patient vessel tortuosity as severe.Per our instructions for use (ifu): "discontinue delivery of the device if high force or excessive friction is encountered.Identify the cause of the resistance and remove device and microcatheter simultaneously.Advancement of the ped against resistance may result in device damage or patient injury.Never advance or withdraw an intralumenal device against resistance until the cause of resistance is determined by fluoroscopy.If the cause cannot be determined, withdraw the catheter.Movement of the micro catheter against resistance may result in damage to the micro catheter, or the vessel.Do not use in patients in whom the angiography demonstrates the anatomy is not appropriate for endovascular treatment, due to conditions such as severe intracranial vessel tortuosity or stenosis.¿ if information is provided in the future, a supplemental report will be issued.
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