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The device was received, the investigation is in progress, no conclusion could be drawn at the time of filing this report.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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It was reported that on (b)(6) 2019 during a fracture surgery the handle with mini quick coupling would not grip onto an unknown screwdriver shaft.The surgery was completed without surgical delay by using a back up device that was available.There were no reports of injuries, medical intervention or prolonged hospitalization.Concomitant device: unknown screwdrivers: shafts (part# unknown, lot# unknown, quantity# 1).This report is for one handle w/mini quick coupling, small.This is report 1 of 1 for (b)(4).
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.H3, h6: part # 311.03, synthes lot # h456687, supplier lot # h456687, release to warehouse date: 23 apr 2018, supplier: (b)(4), no ncr's were generated during production.Visual inspection: the handle with mini quick coupling, small (p/n: 311.03, lot #: h456687) was returned and received at us customer quality.Upon visual inspection, no issues were observed with the returned components of the device.Functional test: the functional test was performed at service and repair evaluation on the returned device.The device failed to operate smoothly and non-binding through the entire range of operation and the product will not couple with bit.Service & repair evaluation: the customer reported that during a fracture surgery, it was observed that the handle with mini quick coupling would not grip on an unknown screwdriver shaft.The repair technician reported the device will not couple with a bit.Damaged coupler is the reason for repair.The item is not repairable per the inspection sheet.The cause of the issue is unknown.The item will be forwarded to customer quality.The evaluation was confirmed.Dimensional inspection: a dimensional inspection was not performed as no defects were observed in visual inspection and the internal components were inaccessible without destruction of the device.Document/specification review: based on the date of manufacture the following drawings, reflecting the current and manufactured revision were reviewed.Handle with mini quick coupling, body sub-assembly.Complaint confirmed? yes, the device received failed in a functional test.Hence confirming the allegation.Investigation conclusion the complaint condition is confirmed for the handle with mini quick coupling, small (p/n: 311.03, lot #: h456687).There is no indication that a design or manufacturing issue has caused the issue and hence the root cause cannot be determined.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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