| Model Number |
4736989 |
| Medical Device Problem Code |
Packaging Problem (3007)
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| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
09/11/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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A device evaluation and/or device history review is anticipated, but is not complete.Upon completion, a supplemental report will be filed.
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Event or Problem Description
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It was reported that 23g etw x 7mm pen needle us needle container lid was damaged.This was discovered before use.The following information was provided by the initial reporter: contractor performs visual inspection of all needles delivered from bd.For clarity visual inspection is non-destructive check of the external appearance of the bd needle container.During the inspection of lot, one needle container lid was noted to be punctured by some piece of metal, likely the needle itself.
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Additional Manufacturer Narrative
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H.6.Investigation summary customer returned photos of a 7mm, 23g pen needle.Customer states that the needle container lid was punctured by some piece of metal, likely the needle itself.The photos were examined and exhibited what appears to be the non patient end of the cannula sticking through the tear drop label.A complaint history check was performed and this is the 1st related complaint for cannula through shield tear drop label on lot # 7152649.Bd was able to duplicate or confirm the customer¿s indicated failure.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored monthly.Our business team regularly reviews the collected data for identification of emerging trends.
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Event or Problem Description
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It was reported that 23g etw x 7mm pen needle us needle container lid was damaged.This was discovered before use.The following information was provided by the initial reporter: contractor performs visual inspection of all needles delivered from bd.For clarity visual inspection is non-destructive check of the external appearance of the bd needle container.During the inspection of lot, one needle container lid was noted to be punctured by some piece of metal, likely the needle itself.
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Additional Manufacturer Narrative
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H.6.Investigation summary: customer returned (1) sealed 7mm, 23g pen needle from lot # 7152649.Customer states that the needle container lid was punctured by some piece of metal, likely the needle itself.The returned pen needle was examined and exhibited the non patient end of the cannula through the tear drop label, exposing the cannula.A review of the device history record was completed for batch# 7152649.All inspections were performed per the applicable operations qc specifications.There were zero (0) notifications noted that pertained to the complaint.Investigation conclusion: bd was able to duplicate or confirm the customer¿s indicated failure.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored monthly.Our business team regularly reviews the collected data for identification of emerging trends.Root cause description: the needle through shield (tear drop label) was determined to be a double cannula.There are cameras on the line to detect double cannula.At this time a root cause could not be determined.The challenge for double cannula camera all passed.There were no issues noted.Dhr and log book entries were looked at, nothing was found pertaining to this defect.There were no quality notifications during the timeframe of the production of this batch.Rationale: based on the investigation, no additional investigation and no capa is required at this time.H3 other text : see section h.10.
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Event or Problem Description
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It was reported that 23g etw x 7mm pen needle us needle container lid was damaged.This was discovered before use.The following information was provided by the initial reporter: contractor performs visual inspection of all needles delivered from bd.For clarity visual inspection is non-destructive check of the external appearance of the bd needle container.During the inspection of lot, one needle container lid was noted to be punctured by some piece of metal, likely the needle itself.
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Search Alerts/Recalls
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