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(b)(4).Attempts have been made to retrieve the device.To date the device has not been returned.If the device or further details are received at a later date a supplemental medwatch will be sent.Attempts are being made to obtain the following information.To date no response has been provided.If further details are received at a later date a supplemental medwatch will be sent.Did the needle pull off the suture thread? if no, explain the device issue.When did the device issue occur? in the packaging, during dispensing (before use on patient) or actual suturing (use on patient)? how was the case completed? any adverse patient consequences and what medical/surgical intervention was provided to manage them?.
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Product complaint # (b)(4).Date sent to the fda: 01/15/2020.Additional information: d4, d10, h4, h6.A manufacturing record evaluation was performed for the finished device (b)(6) number, and no non-conformances were identified.H3 device evaluation summary: it was received for analysis an opened box with three empty opened foil and seven unopened samples of product code vr493, lot ak8273.The complaint sample was not returned for analysis.During the visual inspection of seven unopened samples, no defects were found on the packages.The samples were opened, and swage and attachment area were noted to be as expected.The sutures were dispensed without problems and examined along of the strand and no defects, or damaged were observed.A functional test was performed and the pull force were above the minimum requirements.The manufacturing records were reviewed, and the manufacturing/packaging criteria were met prior to the release of this batch.Per the conditions of the sample received, no performance pull off - suture needle was found, and the tested sample met the finished goods requirements.The following information was requested, but unavailable: did the needle pull off the suture thread? if no, explain the device issue.When did the device issue occur? in the packaging, during dispensing (before use on patient) or actual suturing (use on patient)? how was the case completed? any adverse patient consequences and what medical/surgical intervention was provided to manage them?.
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