| Catalog Number |
K04-MZ3921B |
| Medical Device Problem Code |
Tear, Rip or Hole in Device Packaging (2385)
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| Health Effect - Clinical Code |
No Patient Involvement (2645)
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| Date of Event |
07/26/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The suspect device has been returned for evaluation.The complaint is confirmed.The root cause is attributed to the manufacturing process.A search of the complaint database was performed and no similar complaints for this lot number were found.The device history record was reviewed, and no exception documents were found.Corrective actions are in process.
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Additional Manufacturer Narrative
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The suspect device has been returned for evaluation.A follow up will be submitted when the evaluation is complete.
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Event or Problem Description
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The distributor alleged a defect in the packaging was found during their initial inspection of received product.The device was not sent to a user facility.
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Search Alerts/Recalls
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