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We have received the complaint device for evaluation.We observed multiple kinks in the shaft of the catheter.When we attempted to actuate the blades, the centering hoops opened partially.At this position, we observed all of the blades were properly retained inside its retainer slots.When the device was closed, we observed the gap distance between the end of the retainer and the tip of the sheath was above our specification.When we opened and closed the centering hoops multiple times, we also observed a blade was intermittently protruding out of its retainer slot.Based on our device evaluation, it is likely that this device was handled very aggressively by the user that led to multiple kinks in this device and eventually resulted in this malfunction.Our review of the lot history records for this lot did not find any discrepancies either in the manufacturing or packaging process that could be related to this incident.Further, we have not received any other complaints of a similar nature for devices from this lot.There was no injury to the patient as the result of this incident.
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