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1.Device evaluation: 1 x rms-060024-r of lot#: c1628341 was returned to cirl for a lab evaluation.It was returned used and not in its original packaging.2.Lab evaluation: the device involved in the complaint was evaluated in laboratory on 13th of december 2019.In summary the following results were observed in the lab evaluation.Only the clear sheath was returned for evaluation.It was returned in 2 parts, part 1 measured approx.47.5cm and part 2 measured approx.22.5cm as the sheath complete should measure 70cm, it was returned in fully.There were kinks observed on the clear sheath at the following locations, approx.17cm and 20 cm from the distal end, again kinks were observed at approx.26.5cm and approx.44.5cm from the hub.3.Image review: n/a.4.Documents review: prior to distribution rms-060024-r devices are subjected to a visual inspection and functional checks to ensure device integrity.These inspections and functional checks are outlined in internal procedures in place at cirl a review of the manufacturing records for rms-060024-r of lot#: c1628341 did not reveal any discrepancies that could have contributed to this complaint issue.There is no evidence to suggest that this issue affects the entire lot#: c1628341; upon review of complaints this failure mode has not occurred previously with this lot#: c1628341.It should be noted that the instructions for use (ifu0020-16) states the following: intended use: used for temporary stenting of the ureter in adult patients with extrinsic ureteral obstruction.Intended for one-time use." also " visually inspect with particular attention to kinks, bends and breaks.If an abnormality is detected that would prohibit proper working condition, do not use.¿ there is evidence to suggest that the customer did not follow the instructions for use (ifu0020-16).5.Root cause review: a definitive root cause could not be determined as the circumstances of use cannot be replicated in the laboratory.A possible root cause could be attributed to the physician using the same radiopaque introduction catheter and sheath more than once on same patient during a procedure.On the first use of the radiopaque introduction catheter and sheath in the left kidney via ureter, the user reported that access was difficult.The user went on to use the same radiopaque introduction catheter and sheath in the right ureter, the instruction for use, ifu0020-16, has no instruction allowing the allowing the physician to use the same radiopaque introduction catheter and sheath more than once on same patient during a procedure.During this second use of the radiopaque introduction catheter and sheath, it became buckled/ kinked and the physician attempted to re-position it.It was then discovered that sheath was broken, one part was removed during re-positioning attempt and second part was removed with a stent graspers.As per engineering input the radiopaque introduction catheter and sheath are designed to support one stent introduced per introducer.This repeated use of the radiopaque introduction catheter and sheath after an already difficult placement in left ureter may have contributed to the damage and weakening on sheath and therefore may have contributed to the sheath breaking.As the physician used the same radiopaque introduction catheter and sheath more than once on same patient during a procedure, it is viewed as a user error.This initial error was a contributing factor to failure of sheath and is therefore it can be viewed as a cascading effect to ultimate failure of the device.6.Summary: complaint is confirmed as the failure was verified in the laboratory.However, the physician used the same radiopaque introduction catheter and sheath more than once on same patient during a procedure, it is viewed as a user error.According to the initial reporter, the patient did not require any additional procedures or suffer any adverse effects as a result of this procedure.Complaints of this nature will continue to be monitored for potential emerging trends.
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