| Model Number |
MMT-551NAL |
| Medical Device Problem Codes |
Failure to Cycle (1142); Connection Problem (2900); Detachment of Device or Device Component (2907); Patient Device Interaction Problem (4001)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
12/12/2018
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4) currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via that the insulin pump alarmed for compromised force sensor system during priming process.The customer¿s blood glucose level was 139 mg/dl.Customer reported that the drive support cap was protrude.Customer reported that the reservoir lip ring was break off and reservoir was not able to lock in place.Customer reported that during seating the force sensor did not detect the reservoir.The customer was advised to discontinued the insulin pump and revert to backup plan.The insulin pump will be returned for analysis.
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Additional Manufacturer Narrative
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Device received unable to perform all functional testing including the displacement, rewind, basic occlusion, occlusion, prime/a33 and excessive no delivery test or verify a33 alarm due to completely broken reservoir tube lip.Device received with broken reservoir tube lip, missing reservoir tube o ring and cracked battery tube threads.A test reservoir was installed and did not lock in place due to complete broken reservoir tube lip.
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Search Alerts/Recalls
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