An analysis of the data logs from the subject event has been performed.This analysis concluded that the first communication error was due to the force sensor cable pinched.It prevented two joints of the robot arm to move freely then, the shutdown was a normal behavior of the device, it worked as expected.When the robot arm was restarted, a second communication failure occurred most likely due to the position of the force sensor cord which was still pinched.However, this possible root cause cannot be confirmed as the error was not recorded in the log controller.The third communication issue was due to a robot arm collision with the support arm.It could have been avoided by releasing the pedal, as explained in the user manual therefore, the issue can be considered as a use error.Then, three others communication failures were detected, at the arm connection, due to the previous collision.The arm was likely still in contact with the support arm, that is why the controller detected a default situation on the axis previously involved in collision.This event caused the shutdown of the device which is a normal behavior.The last communication error, not mentioned in the complaint description, occurred during a clearance procedure due to the force applied on the robot arm which were close to a singularity.Therefore, the shutdown was a normal behavior of the device.Corrected data: - b4 date of this report - g4 date received by manufacturer - h2 if follow-up, what type - h3 device evaluated by manufacturer - h6 event problem and evaluation codes - h10 additional narratives/data.
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