The service center was informed by the user facility¿s performing doctor that the patient experiences an allergic reaction after undergoing repeat cystoscopy procedures.Due to a pre-existing condition, the patient must undergo a cystoscopy every three months.The patient experiences swelling of the penis and purple discoloration.The patient has no pre-existing allergies.The patient was given topical cream to treat the reaction.The doctor reported that the patient¿s condition last approximately two or three weeks.The doctor reported that only ky lubricant is used.There are no other lubricants, creams, or soaps used during the procedure.This patient is an isolated case, no other patients have been noted with this reaction.The doctor did not know the specific serial number for the referenced scope; therefore, it is unknown if the scope was returned to olympus for evaluation/service and a review of the instrument¿s history could not be performed.The service center did follow up with the user facility to obtain the following additional information: the disinfectant/solution used to reprocess the scope and the patient¿s procedure date; however, this information was not provided.As part of our investigation, the content of this complaint has been escalated to the original equipment manufacturer (oem) for further investigation.
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