SMITH & NEPHEW, INC. SURESHOT META STANDARD DRILL GUIDE PROBE; ORTHOPEDIC STEREOTAXIC INSTRUMENT
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Model Number 71692814 |
Device Problem
Computer Software Problem (1112)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 12/18/2019 |
Event Type
malfunction
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Event Description
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It was reported that during surgery and after opening the package the navigation couldn't detect the newly drill guide probe.The distal screws were inserted by free hand which is considered a different technique, there was a delay from 30 to 60 minutes with no impact to the patient.
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Manufacturer Narrative
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The device, used in treatment was not returned for evaluation, reporting event could not be confirmed.A review of complaint history on the listed part revealed no prior complaints for the listed batch with the same failure mode.A review of the device history records for the listed batch did not reveal any deviation from the standard manufacturing processes.This device is a reusable instrument that can be exposed to numerous surgeries; damage from repeated use can occur.Damage from prolonged use, misuse or rough handling are likely probable causes of the reported event.We recommend that all reusable instruments be routinely inspected for wear and damage and replaced as necessary.At this time, we have no reason to suspect that the product failed to meet any product specifications at the time of manufacture.Based on this investigation, the need for corrective action is not indicated.Without the actual product involved and/or device information, our investigation cannot proceed.If the device or new information is received in the future, this complaint can be re-opened.No further actions are being taken at this time.
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Manufacturer Narrative
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It was reported that during surgery and after opening the package the navigation could not detect the newly drill guide probe.The affected sureshot meta drill guide probe, used in treatment, was returned and evaluated.A visual inspection of the returned device shows the overmold red plastic is no longer attached to the rod, probably causing it to malfunction.An engineering analysis noted that if this device as described was used during surgery, it would have caused the wires to stretch or twist which could lead to discontinuity in the wires or a possible dissociation of the wires and the sensor pcb.Our investigation including a review of the manufacturing records for the listed batch did not reveal any deviation from the standard manufacturing processes.A review of the complaint history on the listed part revealed no prior complaints for the listed failure mode with the same batch number.At this time, we have no reason to suspect that the product failed to meet any product specifications at the time of manufacture.A relationship, if any, between the device and the reported incident could not be corroborated.Some potential causes could include but are not limited to transit damage or device rough handling.Based on this investigation, the need for corrective action is not indicated.No further investigation is warranted for this complaint; however we will continue to monitor for future complaints and investigate as necessary.Should additional information be received, the complaint will be reopened.We consider this investigation closed.
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