Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.H10 additional narrative: d4; the serial number was documented as unknown on the initial report and has been updated as (b)(6).Investigation summary : the complaint device was received at the service center and evaluated.The sales rep reported an issue of holding the battery charge and draining.Per service manual operational and diagnostic, this complaint can be confirmed.During evaluation, an internal failure was identified and the battery tray was corroded.The issues were resolved with spare parts.A hardware upgrade was also performed.After repair, the device was found to be working according to the specifications.Fluid ingress into the battery tray might have caused the corrosion inside the same.With the available information, we cannot determine the root cause of the reported problem.A manufacturing record evaluation was performed for the finished device lot number: [1204126], and no non-conformances were identified.At this point in time, no corrective action is required, and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.Device history lot: a manufacturing record evaluation was performed for the finished device lot number: [1204126], and no non-conformances were identified.
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