Catalog Number UNKNOWN |
Device Problem
Insufficient Information (3190)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 12/04/2019 |
Event Type
malfunction
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Event Description
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It was reported that during a procedure the ablate setting was not working, pedals and wands were switched and device was not working either.The procedure was delayed 30 minutes and it was ended with a e3310 suction coag bovie instead.No patient injuries reported.All available information has been disclosed.If additional information should become available, a supplemental report will be submitted accordingly.
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Manufacturer Narrative
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H3, h6: the device used in treatment, was not returned for evaluation.A relationship between the reported event and the device could not be established.Review of manufacturing records could not be performed as no lot number or serial number was provided.A complaint history review for lot number/serial number could not be performed as no serial number or part number were provided.No containment or corrective actions are recommended at this time.Without the reported product a visual inspection and functional evaluation cannot be performed and customer´s complaint cannot be confirmed.Potential factors unrelated to the design or manufacture of the device that may lead to ¨ ablate / coag issue / wand does not activate ¨ include, but are not limited to: (1) there may have been a loose foot control assembly or wand connection to the controller which could have caused non-functionality or (2) an issue with the other concomitant devices.There are no indications to suggest that the device/product did not meet specifications upon release into distribution.
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Manufacturer Narrative
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D4: catalog number and serial number updated as unknown.Lot number and expiration date must be empty spaces since it does not apply.H4: device manufacture date must be empty space since it does not apply.
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Manufacturer Narrative
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H10: a2: patient age around 4 or 5.A3: patient sex added.
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Manufacturer Narrative
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H10: d4: catalog number, lot number, and expiration date added.H4: device manufacture date added.
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Search Alerts/Recalls
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