The device history record review confirms that the device met all material, assembly and performance specifications.The subject device is not available; therefore, functional testing as well as physical analysis cannot be performed.Additional information provided by the customer indicated that no anomalies were noted to the device prior to use and that the device was prepared as per directions for use (dfu).While there are a number of potential causes for the reported issue, because review and analysis of available information failed to identify a definitive cause, a cause of undeterminable was assigned.Subject device is not available.
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