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Zimmer biomet complaint (b)(4).The investigation is in process.Once the investigation has been completed, a follow-up mdr will be submitted.The device will not be returned for analysis; however, an investigation of the reported event is in progress.Once the investigation is completed, a supplemental medwatch 3500a will be submitted.Multiple mdr reports were filed for this event, please see associated reports: 0001032347-2020-00002, 0001032347-2020-00003, 0001032347-2020-00004.Medical products: tmj system left standard mandibular component, part# 24-6551, lot# 650440d, tmj system left fossa component, small, part# 24-6563, lot# 882250d, 2.4mm system high torque (ht) cross-drive screw, part# 91-2712, lot# unk, tmj system cross drive fossa screw, part# 99-6577, lot# unk.
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This follow-up report is being submitted to relay additional information.The complaint is confirmed.No product was returned; therefore, no functional tests or inspections could be performed.No x-rays, scans, pictures, or physician's reports were provided.Three follow-up attempts were made to gather additional information including the failure mode that led to the need for a revision surgery; however, no additional information was gathered.The dhr for the mandible component was reviewed; no non-conformances were found.There are no indications of manufacturing defects.This is the only complaint involving part# 24-6551, lot# 650440d.The most likely underlying cause of the complaint could not be determined.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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