(b)(6).The product code and lot number were not reported by the customer; therefore, a potential product code and lot number were selected based on a sales history review of this customer.Potential product code: sac-00820-pbx potential lot number: 71f19j0644 the customer returned one arterial catheter for evaluation.The catheter was returned with a cap secured to the proximal luer hub.Significant signs of use were detected within the extension line and interior of catheter body.Visual examination of the catheter revealed three prominent kinks in the catheter body.The kinked areas appeared creased and discolored.The catheter body contained three prominent kinks 68, 76, and 84 mm from the distal tip.The total length of the catheter body measured to be 85 mm which is within specifications of 82-86 mm per product drawing.The outer diameter of the catheter body measured to be 1.04 mm which is within specifications of 1.04-1.09 mm per product drawing.The inner diameter of the catheter tip could not be measured due to the kinks and damage.The returned catheter was flushed using a lab inventory syringe.No blockages or leaks were observed.A lab inventory guide wire was able to advance through the returned guide wire with minimal resistance.The customer did not provide a lot number; therefore, a device history record review was performed based upon a lot number from the sales history data of the customer.No relevant findings were identified.The ifu provided with this kit warns the user, "care should be exercised that the catheter is not inadvertently kinked at the hub area when securing catheter to the patient as this may result in catheter damage, breakage and loss of arterial monitoring capabilities." the customer report of a kinked catheter was confirmed by complaint investigation of the returned sample.The catheter contained three prominent kinks in the body.Bends and kinks in the catheter body can result in interference or loss of arterial monitoring capabilities.The returned sample passed all relevant dimensional testing and a device history record review was performed based on sales history with no relevant findings.Based on the condition of the sample provided, unintentional user error caused or contributed to this event.Teleflex will continue to monitor and trend for complaints of this nature.
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