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The device, used in treatment, was not returned for evaluation and the reported event could not be confirmed.A clinical evaluation indicated that this complaint from the united states reports a revision of a journey ii knee secondary to ¿joint instability¿.To correct the issue ¿a thicker insert was implanted¿ no clinical/medical documents have been provided for this investigation.Without supporting clinical/medical documents, a thorough investigation cannot be performed.Should information become available this complaint can be re-assessed.A review of the device history records for the listed batch did not reveal any deviation from the standard manufacturing processes.At this time, we have no reason to suspect that the product failed to meet any product specifications at the time of manufacture.A review of complaint history for the listed part revealed no prior complaints for the listed failure mode with the same batch number.A review of the risk management file and instructions for use document for this failure mode was conducted.Factors and/or some potential probable causes that could contribute to the reported event have been identified as articular surface geometry, overuse or excessive pressure on the joint, injury, infection and/or patient condition.Based on this investigation, the need for corrective action is not indicated.Without the return of the actual product involved and no patient medical records, our investigation of this report is inconclusive.If the device or new information is received in the future, this complaint can be re-opened.No further actions are being taken at this time.We consider this investigation closed.
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