All available patient information was included.Additional patient details are not available.An evaluation is in process.A final report will be submitted when the evaluation is complete.
Event or Problem Description
The customer observed false positive (b)(6) results on the prism analyzer.Twenty-seven (27) results were repeat reactive and confirmed negative on nat.There was no impact to patient management reported.
Additional Manufacturer Narrative
Two additional suspect medial devices were added on 07jan2020.Lot 04127m700 is documented in manufacturers report 1415939-2020-00005 lot 05046m700 is documented in manufacturers report 1415939-2020-00006 an evaluation is still in process.A follow up will be submitted when the evaluation is complete.
Additional Manufacturer Narrative
Further investigation of the customer issue included a review of the complaint text, a search for similar complaints, review of field data, and a review of labeling.No adverse trend was identified for the customer's issue.No return patient sample was available.Historical performance of the reagent lot was evaluated using world wide data.The patient data was analyzed and within expected limits.Labeling was reviewed and found to be adequate.Based on all available information and abbott diagnostics' complaint investigation no product deficiency was identified.
Additional Manufacturer Narrative
An error was identified on february 13, 2020.The incorrect product code of mzo (section d.2b) was used in the previous submissions.The correct code is qhm, this report is being submitted to correct the product code.No further changes or corrections to the product information or evaluation are needed.