| Model Number |
MMT-722NAB |
| Medical Device Problem Codes |
Application Program Version or Upgrade Problem (2881); Loss of Data (2903); Adverse Event Without Identified Device or Use Problem (2993)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
01/07/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call that the insulin pump had failure of flash memory alarm.The customer¿s blood glucose level was unknown.Customer reported that the insulin pump did not require rewind.Customer also stated that the insulin pump had new software release detected alert second time after clearing the alarm.The customer was advised to discontinue use of the insulin pump and revert to the backup plan.The insulin pump will be returned for analysis.
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Additional Manufacturer Narrative
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Device received alarming a32 followed by an e22 alarm, problem isolated to mother board.Unable to perform operating currents, self test and displacement test due to a32 and e22 alarm.
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Search Alerts/Recalls
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