| Model Number |
7309 |
| Medical Device Problem Code |
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
12/16/2019
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The patient/family was the initial reporter, so personal information was not entered.No information was captured in the customer's weight was not provided.
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Event or Problem Description
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The customer reported that he received a difference of 100 mg/dl between the blood glucose readings obtained on the contour next link 2.4 meter and a non-ascensia meter.No specific readings were provided.There was no allegation of an adverse event.The customer was advised to return the test strips for evaluation.Replacement meter kit and test strips were sent to the customer.
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Additional Manufacturer Narrative
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The customer returned the suspected contour next test strips from lot # 9bpef02a for evaluation.The suspected contour next link 2.4 meter was not returned.Therefore, an in-house testing was performed using the in-house contour next link 2.4 meter with returned contour next test strips, which gave satisfactory performance.
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Search Alerts/Recalls
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