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As the reported device was not returned, angiodynamics was unable to perform a device evaluation.A photo was provided by the user.Based on the complaint description, the reported incident of a patient experienced a clot.The customer provided a photo which noted a clot that was removed from the fiber.A possible root cause of the clot per angiodynamics' engineer for this product states: "blood clots as shown in the attached photo do occasionally occur, but do not present a concern during a laser endovenous procedure", is most likely due to their blood chemistry and the presence of a foreign object in the body".A review of the device history records via ship history report was performed for the packaging and component lots for any deviations related to the reported defect of the complaint.The review confirms that the lots met all material, assembly, and performance specifications.The instructions for use, which is supplied to the end user with this catalog number, states, "the potential complications include but are not limited to the following: vessel perforation, thrombosis, pulmonary embolism, phlebitis, hematoma, infection, skin pigmentation alteration, neovascularization, paresthesia due to thermal damage of adjacent sensory nerves, anesthetic tumescence, non-target irradiation, hemorrhage, necrosis, dehp exposure, skin burns and pain".Xarelto (blood thinner) was given to the patient by the physician to try and resolve the event.A review of the angiodynamics complaint system noted no trends for this complaint type and product family.This type of complaint will continue to be monitored for trends.Reference complaint (b)(4).
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