| Catalog Number |
242671 |
| Medical Device Problem Code |
Poor Quality Image (1408)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
01/07/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.(b)(4).
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Event or Problem Description
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It was reported by the affiliate via complaint submission tool that during an unknown procedure the all-in-one ccu+light row and the radultra32"hdmedical display were not working, the screen was dark and there was no image, did a troubleshooting turning on/off and logging off the camera, but still didn¿t work.No patient consequence and no surgical delay was reported.No additional information was provided.
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Additional Manufacturer Narrative
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.Additional information: b5: subsequent follow-up with the customer, additional information was received.It was reported that the event occurred preoperatively to a sas procedure.It was reported that there was no delay as the same device was used to complete the procedure.It was reported that an alternative product was readily available but was not used.It was reported that there was no urgical intervention planned (e.G.X-rays, additional/change in procedures, prescriptions, otc, revisions).
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Additional Manufacturer Narrative
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.If the information is unknown, not available or does not apply, the section/field of the form is left blank.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.H10 additional narrative: additional information: investigation summary :the complaint device is not being returned, it was retained by the customer, therefore unavailable for a physical evaluation.With the information provided, and without the complaint device to evaluate, we cannot determine a root cause for the reported failure.A manufacturing record evaluation was performed for the finished device lot number (18-285514), and no non-conformances were identified.At this point in time, no corrective action is required, and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.Device history lot an mre review was performed and results obtained as below : product code : 242672.Lot number : 18-285514.Anomalies or discrepancies (non-conformance) : none.
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Search Alerts/Recalls
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