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It was reported by the affiliate via email that during an achilles tendon repair on a patient whose diagnosis was rupture of the achilles tendon.The fastin rc 5.0 w/ocord w/ndls (1l76564) failed when putting the anchor and cutting the suture, the surgeon had to opened another fastin rc 5.0 w/ocord w/ndls (6l28722) that worked fine during the surgery, but at the next day the patient ad to re-enter the ward, because the 2nd anchor failed again but this time inside the patient body.The surgeon had to used products from the competitor.As per the affiliate the clinic advise they will be sending us a warning letter and they will also inform the corresponding authorities about the situation.
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.If the information is unknown, not available or does not apply, the section/field of the form is left blank.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.H10 additional narrative: additional information: h6: method codes: device history lot: a manufacturing record evaluation was performed for the finished device [6l28722] number, and no non-conformances were identified.Investigation summary: the complaint device is not being returned, multiples attempts for product return were made with no response, therefore unavailable for a physical evaluation.This complaint cannot be confirmed.Since the complaint device was not returned, we cannot determine a root cause for the reported failure.If the device is received in the future, we will reopen the complaint and perform the investigation as appropriate.A manufacturing record evaluation was performed for the finished device [6l28722] number, and no non-conformances were identified.At this point in time, no corrective action is required, and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.
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