Lot number: unknown, not provided.Expiration date: unknown as there is no lot number provided.Udi number: a complete udi number is unknown as lot number of the device was not provided.Not applicable as this is not an implantable device.Not applicable as this is not an implantable device.Device manufacture date: unknown as there is no lot number provided.Device evaluation: the product was not returned to the manufacturing site.Therefore, product testing could not be performed and the customer¿s reported complaint could not be verified.Manufacturing record review: the manufacturing record review could not be performed because the lot number of the complaint product is unknown.Conclusion: as a result of the investigation there is no indication of a product quality deficiency and the reported issue could not be verified.Attempts have been made to obtain missing information; however, additional information was provided.All pertinent information available to johnson & johnson surgical vision, inc.Has been submitted.
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