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(b)(4).The investigation is in process.Once the investigation has been completed, a follow-up mdr will be submitted.It is unknown at this time if the device will be returned for evaluation; however, an investigation of the reported event is in progress.Once the investigation is completed, a supplemental medwatch 3500a will be submitted.Multiple mdr reports were filed for this event, please see associated reports: 0001032347-2020-00069, 0001032347-2020-00070, 0001032347-2020-00071, 0001032347-2020-00072, 0001032347-2020-00073, 0001032347-2020-00074.Concomitant medical products: tmj system right standard mandibular component, part# 24-6555, lot# 842720b; tmj system left standard mandibular component, part# 24-6556, lot# 793820b; tmj system right fossa component, small, part# 24-6562, lot# 861210a; tmj system left fossa component, small, part# 24-6563, lot# 864820a; 2.4mm system high torque (ht) cross-drive screw, part# 91-2710, lot# unk; tmj system cross drive fossa screw, part# 99-6577, lot# unk; tmj system cross drive fossa screw, part# 99-6579, lot# unk.
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This follow-up report is being submitted to relay additional information.As a revision surgery was reported, the complaint is confirmed.No product was returned; therefore, no functional tests or inspections could be performed.No x-rays, scans, pictures, or physician's reports were provided.Three follow-up attempts were made to gather additional information including the failure mode that led to the need for a revision surgery; however, no additional information was gathered.The dhr for the mandible component was reviewed and there were no non-conformances found.There are no indications of manufacturing defects.This is the only complaint involving part#: 24-6555, lot#: 842720b.The most likely underlying cause of the complaint cannot be determined.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Zimmer biomet will continue to monitor for trends.The following fields were updated: b4 date of this report.B5 describe event or problem.D4 expiration date.D10 device availability.G4 date received by manufacturer.G7 type of report.H2 follow up type.H3 device evaluated by manufacturer.H6 method code.H6 results code.H6 conclusions code h10 additional narratives/data.
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