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Model Number 22 E |
Device Problem
Smoking (1585)
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Patient Problem
No Patient Involvement (2645)
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Event Date 12/05/2019 |
Event Type
malfunction
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Manufacturer Narrative
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Vyaire file identification: (b)(4).Any additional information received from the customer will be included in a follow-up report.The customer reported the suspected component is available for analysis and was ordered for return.At this time, vyaire has not received the suspected component for evaluation.
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Event Description
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The customer reported during installation of a device, the vmax encore 22 e was not functioning.When the customer changed the oxygen (o2) cell, reconnected the vacuum pump, the board started to burn.When the customer installed the same o2 cell on a loaner unit afterwards, the o2 cell was not functional.The customer reported it is unclear if the device burning of the board had anything to do with the o2 cell device not being functional when used.The customer reported there is no patient involvement associated with the event.
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Manufacturer Narrative
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Results of investigation: the vyaire failure analysis lab received the suspected device/component and performed a failure investigation.The reported problem was not duplicated, therefore, the root cause was not determined.
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Search Alerts/Recalls
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