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Blank fields on this form indicate the information is unknown, unchanged, or unavailable.Summary of event: as reported, during inspection within a distribution facility, foreign matter described as a piece of black hair was found inside the performer mullins guiding sheath packaging.The device did not make contact with any patient.Investigation evaluation: a review of the complaint history, device history record, documentation, instructions for use (ifu), manufacturing instructions, and quality control was conducted during the investigation.A review of photos, provided by the customer, was also conducted.The complaint device was not returned for investigation; therefore, a physical inspection of the device was not possible.Photos provided by the customer show an unidentified hair-like fiber loose inside of the sealed product package.A document-based investigation evaluation was performed.No related non-conformances were found, and there have been no other reported complaints for this lot number.As there are no related non-conformances, adequate inspection activities have been established, there is objective evidence that the dhr was fully executed, and no other lot related complaints have been received from the field, it was concluded that there is no evidence that other nonconforming product exists in-house or in the field.Cook has concluded that sufficient inspection activities are in place to identify this failure mode prior to distribution.The product ifu states: "do not use the product if there is doubt as to whether the product is sterile." based on the information provided and the results of the investigation, cook has concluded that a manufacturing deficiency contributed to this incident.The risk analysis for this failure mode was reviewed and no action was required.The appropriate personnel have been notified and cook will continue to monitor for similar events.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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