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The device was returned to steris endoscopy for evaluation and found damage to the drive cable and the catheter.The bending and kinks observed to the drive cable and catheter indicates the device was positioned in extreme angulation during deployment.The device history record was reviewed and confirmed the device was manufactured to specification.There have been no other complaints associated with this lot.The instructions for use include the following statements: "push the video capsule into the capsule cup with the optical dome of the video capsule facing out.Listen for an audible click (this indicates that the capsule is appropriately seated within the capsule cup).To deploy the capsule: open the finger ring handle briskly until it stops.Confirm capsule delivery endoscopically by looking through the clear capsule cup and seeing the cable and the empty capsule cup.If the capsule does not fully deploy, close the finger ring handle, slightly alter the position/angulation of the endoscope, straighten the handle and catheter and repeat deployment.After capsule delivery, close the finger ring handle until the deployment cable is retracted into the catheter." steris endoscopy has provided the user facility with in-service training, which included instruction on device positioning during deployment.No further issues have been reported.
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