Product complaint # (b)(4).If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.Initial reporter phone number (b)(6).Investigation summary: the complaint device was received at the service center and evaluated.It was reported that the unit micro tornado not was working.Per operational and diagnostic, the reported failure was confirmed. during evaluation the motor was found corroded and did no turn anymore, therefore the motor was replaced.In addition the insulation resistance was out of range, the motor cable replaced.The handcontrol was not responding properly and the preventive replacement of o-rings was performed.The repair and testing of the unit was completed per the service manual, bringing the unit back to full functionality.The unit passed all functional tests and is fully operational.The possible root cause for the reported failure was thus identified as faulty parts. as a potential cause cannot be associated to manufacturing, therefore a manufacturing record evaluation is not required. at this time, no corrective action is required, and no further action is warranted, as the device was repaired and is fully functional.However, depuy synthes mitek will continue to track any related complaints within this device family to monitor the extent to which this complaint is observed in the field.Udi:(b)(4).
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