| Model Number |
MMT-522LNAS |
| Medical Device Problem Code |
Failure to Cycle (1142)
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| Health Effect - Clinical Code |
No Consequences Or Impact To Patient (2199)
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| Date of Event |
01/14/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.No conclusion can be drawn at this time.We therefore consider this report complete to the best of our knowledge.
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Event or Problem Description
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The customer reported via phone call that the insulin pump had compromised force sensor system alarm during prime.The customer blood glucose level was unknown at the time of incident.The customer was assisted with troubleshooting.The customer stated that the insulin pump was not dropped or bumped prior to the alarm occurring.The customer stated that the drive support cap appeared normal or recessed.The customer was advised to discontinue use of the insulin pump and to revert to the back-up plan.The device will not be returned for analysis.
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Search Alerts/Recalls
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