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Reporter is a synthes employee.Manufacturing location: supplier ¿ flextronics america llc / inspected, packaged and released by: monument.Release to warehouse date: 15-jun-2017.Part number: 314.118, stardrive screwdriver t25.Lot number: ft000532 (non-sterile).Lot quantity: 140.Purchased finished goods traveler met all inspection acceptance criteria.Inspection sheet, incoming final inspection met all inspection acceptance criteria.Certificate of compliance supplied to flextronics by avalign dated 02-jun-2017 was reviewed and determined to be conforming.Certificate indicates that this lot was accepted by flextronics via source inspection on 05-jun-2017.Packaging label log was reviewed and determined to be conforming.Note: only the nine sample pieces were required to be repackaged and relabeled.This lot met all dimensional, visual and packaging criteria at the time of release with no issues documented during the inspection or release of the product that would contribute to this complaint condition.Visual inspection: the stardrive screwdriver t25 (p/n 314.118 lot ft00532) was received showing the distal tip nicked and slightly twisted in the direction of resistance from insertion.No other issues were identified with the returned components of the device.Complaint confirmed? yes.Investigation conclusion: the nicked and twisted condition of the driver tip is a potential end of life indicator of the screwdriver.After a visual inspection per guidance, it is determined that the reusable instrument is worn from repeated use and servicing; therefore, further investigation for the reported complaint device is not required.During the investigation, no product design or manufacturing issues were observed that may have contributed to the complaint condition; therefore, further corrective and/or preventive action is not required.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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