| Model Number |
MMT-722LNAP |
| Medical Device Problem Codes |
Failure to Cycle (1142); Detachment of Device or Device Component (2907); No Apparent Adverse Event (3189)
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| Health Effect - Clinical Code |
Hyperglycemia (1905)
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| Date of Event |
01/14/2020
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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(b)(4).Currently it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Event or Problem Description
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The customer reported via phone call that the customer was experienced high blood glucose level.Customer¿s blood glucose level was over 400 mg/dl and 473 mg/dl.Customer was treated with manual injection of 20 units.Customer also reported that the insulin pump alarmed compromised force sensor system.The customer stated that the drive support cap was protruded.Troubleshooting was performed for insulin pump error alarm.The customer was advised that the insulin pump needed to be replaced, to discontinue use of the insulin pump and to revert to the backup plan.The insulin pump will be returned for analysis.
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Additional Manufacturer Narrative
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Device passed the displacement test.Device received with motor error alarm during the basic occlusion test due to loose or protruded drive support disk.Unable to perform prime or a33 test, excessive no delivery test and occlusion test or verify a33 alarm due to motor error alarm.
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Search Alerts/Recalls
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