| Model Number |
9734048 |
| Medical Device Problem Code |
Environmental Compatibility Problem (2929)
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| Health Effect - Clinical Code |
No Patient Involvement (2645)
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| Date of Event |
01/09/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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A medtronic representative went to the site to test the equipment.It was reported that the system shows "failure in srmanager".The hardware and instruments passed the system checkout.Further analysis pending.Report source: (b)(6).If information is provided in the future, a supplemental report will be issued.
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Event or Problem Description
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Medtronic received information regarding a navigation system that was used outside of procedure.It was reported that the computer does not fully boot up.It stops on "loading kernel" there was no patient present.On 2020-jan-10 it was reported that the cause of the issue was that there were some corrupted files in operation system.The computer of the system will be replaced to resolve the issue.
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Search Alerts/Recalls
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