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Returned for evaluation was one dl bioflo picc.As received, the purple/white valve was detached for the oversleeve.The customer did not return the purple/white valve for evaluation.The catheter was returned detached from the suture wing.Further evaluation of the device noted there was no evidence of adhesive inside the oversleeve.The complaint description of detached valve from the oversleeve is confirmed.No valve was returned with the sample.Due to the lack of adhesive in the oversleeve the most likely root cause is that the valve was never fully inserted into the oversleeve at the time of manufacture.When the catheter is built, valves are preloaded into the oversleeve, adhesive is applied and then the valve is fully seated using a seating press.If the valve had been fully seated, adhesive would be present inside the oversleeve.Employees were batching the preloading of valves, then applying glue and seating valves.This batching could lead to poor segregation between completed and partially completed product.As a correction/corrective actions, manufacturing procedures were amended to implement a single piece flow line.These changes are designed to reduce assembly errors and improve segregation.Verified lots identified through a ship history review {5478079, 5463269 and 5459429} were manufactured prior to to this manufactuiring procedure change.A review of the device history records was performed for the reported packaging and component lots for any deviations related to the reported defect of the complaint.The review confirms that the lots met all material, assembly, and performance specifications.Labeling review: the dfu that is supplied in the reported kit contains the following precaution and warnings: do not use if package is opened or damaged."it is recommended that only luer lock accessories be used with the bioflo midline catheter with endexo technology.Repeated over-tightening may reduce hub connector life.Do not use hemostats to secure or remove devices with luer lock hub connections.A review of the angiodynamics complaint system noted no trends for this complaint type and product family.This type of complaint will continue to be monitored for trends.Complaint # (b)(4).
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