Occupation is lay user/patient.The customer's meter and strips were requested for return.The product has not been received at this time.If the product is returned in the future, a follow up report will be submitted.Relevant retention test strips (lot 405010) were tested in comparison with the master lot coaguchek xs pt.For this purpose two human blood samples from marcumar donors and two internal reference meters were used.Retention samples were acceptable.No error messages occurred.The investigation did not identify a product problem.The cause of the event could not be determined.Per product labeling, "coaguchek uses human recombinant thromboplastin.Therefore, the comparability to other human recombinant thromboplastins is best, whereas higher deviations can occur with other thromboplastins.However, those higher differences between thromboplastins of different (rabbit, bovine based) origin are not a coaguchek specific issue.Similar differences can be observed when a human recombinant thromboplastin-based laboratory method is compared against several other (rabbit, bovine-based) laboratory methods.".
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The initial reporter complained of discrepant inr results with coaguchek xs meter serial number (b)(4), compared to an unknown laboratory method.The result from the meter at 08:21 a.M.Was 2.9 inr.The result from the laboratory at the same time was 2.2 inr.The patient's therapeutic range is 2.0 - 3.0 inr.The customer had pain in their leg and foot and were admitted to the hospital.The pain in the leg was due to either gout, arthritis or old/new clots.It was not determined if the clot in the leg was an existing clot or a new clot.The customer did not report that a meter result contributed to the event.The customer is currently on lovenox.
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