It was reported that the patient describes he has difficulty with first pump and move the lock out valve to allow fluid transfer to the cylinders of his inflatable penile prosthesis (ipp).After multiple attempts he is able to inflate the device completely.Patient was advised to fill cylinders daily (he is currently only doing this occasionally).Also advised to squeeze block of pump if having difficulty as well as alternate pump, squeezing block and pushing deflate button in an attempt to lubricate the valve.No further complications.Patient will notify of status in a couple weeks.Additional information received.This is possibly a device education issue.A product malfunction has not been confirmed.
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