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Reporter is a synthes employee.The device was received, the investigation could not be completed, and no conclusion could be drawn, as product is entering the complaint system.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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It was reported that on (b)(6) 2020 during an unknown procedure the tip of the correction guide for guide wires was bent and did not accept the guide wire.There was no surgical delay.The case was completed without any problems or delay.A back up device was used.There was no patient consequence.Concomitant device: unknown guide wire (part # unknown, lot # unknown, quantity # 1).This report is for one correction guide for 3.2mm guide wires.This is report 1 of 1 for (b)(4).
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Depuy synthes is submitting this report pursuant to the provisions of 21 cfr, part 803.This report may be based on information which depuy synthes has not been able to investigate or verify prior to the required reporting date.This report does not reflect a conclusion by fda, depuy synthes or its employees that the report constitutes an admission that the device, depuy synthes, or its employees caused or contributed to the potential event described in this report.H3, h6: part: 03.168.002.Lot: 2l15928.Manufacturing site: balsthal.Release to warehouse date: 16.November 2018.A manufacturing record evaluation was performed for the finished device lot number, and no non-conformances were identified.Visual inspection: the correction guide for 3.2 mm guide wires (p/n: 03.168.002, lot #: 2l15928) was returned and received at us customer quality (cq).Upon visual inspection, it was observed that the distal hole device had nicks and scratches all over the device and the distal hole of the handle was deformed.No other defects were observed with the returned components of the device.Functional test: the functional test was not performed as the correction guide was returned by itself.Can the complaint be replicated with the returned devices? unable to perform.Dimensional inspection: no dimensional inspection can be performed due to post-manufacturing damage.Furthermore, the complaint relevant dimensions cannot be checked for dimensional accuracy, because of the deformation.Document/specification review: based on the date of manufacture the following drawings, reflecting the current and manufactured revision were reviewed.Complaint confirmed? yes, the device received was deformed.Hence confirming the allegation.Investigation conclusion: the complaint condition is confirmed for the 3.2 mm guide wires (p/n: 03.168.002, lot #: 2l15928).There is no indication that a design or manufacturing issue has caused the issue and hence the root cause cannot be determined.The potential cause could be due to unintended forces applied to the device.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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