On (b)(6) 2020-, information was received from a patient receiving fentanyl (unknown dose and concentration) and another unknown "numbing" medication via an implantable pump for spinal pain.The patient reported that they were supposed to have a pump revision on (b)(6) 2019, but the surgery was cancelled.The patient stated the revision was because the pump had moved down into their pelvic area and pushed into the "vaginal area" causing them pain.The pump moving had been determined in (b)(6) 2019 (specific date unknown).The patient stated a rep was made aware of the issue while in the hcps office, but did not know their first or last name.The patient then reported that their pump was alarming and needed to be fill.The patient was told by their healthcare professional (hcp) that the pump was doing a critical alarm and needed to be filled.The event date of this issue was (b)(6) 2020.The patient stated that the clinic couldn't get the mediation in until (b)(6) 2020 and they were going in then to get the pump filled.The patient then reported that they fell on (b)(6) 2019 and due to the fall, they were reporting the "pump is shocking her" and "medication is burning".The patient reported their hcp was aware.The symptoms occurred suddenly.Further clarification of the "pump is shocking her"; patient stated the pump was shocking her, "like an electrical shock, like a bad spark shooting up into the pelvic area and something makes her legs go out from under her which caused her fall".The patient stated that now, when the pump alarms, it was also shocking her.Further clarification of "medication is burning" stated the patient had fentanyl and another numbing mediation.The patient stated, "when the medication is spitting out of the pump, it is burning".Further clarification was attempted and "spitting out" meant the medication coming out of the catheter.The patient stated they went to the emergency room on (b)(6) 2019, and they did an x-ray and told her "they could only find part of it" meaning the pump/catheter, but the patient did not know what part they had found.The patient reported they met a rep at the hospital on (b)(6) 2019 to interrogate the pump.
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