| Model Number |
7308 |
| Medical Device Problem Code |
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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| Health Effect - Clinical Code |
No Known Impact Or Consequence To Patient (2692)
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| Date of Event |
01/03/2020
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The patient/family was the initial reporter, so personal information was not entered.No information was captured as the customer's weight was not provided.
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Event or Problem Description
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The customer reported that she obtained a blood glucose reading of 20 mg/dl at 1:06 p.M.On the contour next link meter.The customer had no symptoms of hypoglycemia.The customer performed another testing on the contour next one meter and obtained a reading of 92 mg/dl at 1:15 p.M.The customer then performed a repeat testing on the contour next link meter and obtained a reading of 166 mg/dl at 1:18 p.M.There was no allegation of an adverse event.The customer was advised to return the test strips for evaluation.A replacement meter kit was sent to the customer.
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Additional Manufacturer Narrative
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The customer returned the suspected contour next link and contour next one meters for evaluation.The customer also returned the suspected contour next test strips from lot # 9apeg13b.Four of six returned test strips were already inoculated with blood and could not be used for testing.Therefore, an in-house testing was performed using the returned meters with in-house contour next test strips from the same lot #.Only 1 returned test strip was available for testing with each meter.All readings obtained with returned and in-house test strips gave satisfactory performance.
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Search Alerts/Recalls
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