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Complainant part is not expected to be returned for manufacturer review/investigation.Investigation summary: product was not returned.Based on the information available, it has been determined that no corrective and/or preventative action is proposed.This complaint will be accounted for and monitored via post market surveillance activities.If additional information is made available, the investigation will be updated as applicable.Device history lot: part number: 412.212s.Synthes lot number: 2l56179.Manufacturing site: mezzovico.Release to warehouse date: jan 22, 2019.Expiry date: jan.01, 2029.A manufacturing record evaluation was performed for the finished device lot number, and no non-conformance's related to the reported complaint condition were identified.Non-conformance nr-0113720 was identified and is not relevant to the complaint condition because, two (2) parts were found to be flat.Those parts were scrapped afterwards.Furthermore, the remaining 78 parts were checked to 100% and were found functional as per design intended.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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