It was reported, prior to an xray hysterosalpingogram using a cook silicone balloon hysterosalpingography (hsg) injection catheter, the device would not deflate.The physician tested the device prior to use on the patient by inflating with 1.5ml of air, but it failed to deflate.Another same type hsg device was tested and used to complete the procedure.No adverse effects were reported due to the alleged malfunction.
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H6: ec method code desc - 5: communication/interviews (4111).Investigation ¿ evaluation.A visual inspection and functional testing of the returned device was conducted.A document based investigation was also performed including a review of complaint history, device history record, the instructions for use, manufacturing instructions, specifications, and quality control data.The complainant returned four cook silicone balloon hysterosalpingography injection catheters for investigation.Visual examination confirmed four catheters were returned with blood on the balloon indicating they have been used.The original package and label were not returned.A functional test was performed by inflating the balloons with tap water.No leakage was observed from the balloons, distal tips or around the inflation valves.No manufacturing anomalies were observed.All four balloons deflated properly using the syringe.All four devices functioned as intended, and therefore was unable to recreate customer ¿s report.A review of the device history record found no non-conformances related to the reported failure mode.A review of complaint history records shows one other complaint associated with the complaint device lot.Due to the individual nature of the manufacturing and inspection process for the devices in the lots, it is unlikely that these events are an indication of device issue within the entire lot.The instructions for use (ifu), provides the following information to the user related to the reported failure mode: "do not overinflate.Using excessive pressure to inflate the balloon on this device can cause the balloon to rupture." how supplied "upon removal from the package, inspect the product to ensure no damage has occurred." the reported failure could not be replicated using the returned devices.The complaint was not confirmed, as the devices function as intended.Cook has concluded that no problem with the complaint devices were detected.Per the quality engineering risk assessment, no further action is warranted.Cook medical will continue to monitor this device via the complaints database for similar complaints.This report is required by the fda under 21 cfr part 803.This report is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement made in it is intended to be an admission that any cook device is defective or malfunctioned; that a death or serious injury occurred; or that any cook device caused or contributed to; or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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