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Investigation summary: visual inspection: the locking bolt measuring device f/trochanteric fixation nails (p/n: 357.402, lot #: 4595127) was received at us cq.Upon visual inspection, the ball and spring components were missing.Document/specification review: no design issues or discrepancies were identified.Dimensional inspection: dimensional inspections relevant to this complaint were not performed at due to a definitive finding of a missing component.Conclusion: the overall complaint was not confirmed for the locking bolt measuring device f/trochanteric fixation nails (p/n: 357.402, lot #: 4595127) as the device is missing the ball and spring components but is not broken.No definitive root cause could be determined based on the provided information.There was no indication that a design or manufacturing issue contributed to the complaint.No design issues were observed during the document/specification review.Based on the investigation findings, it has been determined that no corrective and/or preventative action is proposed.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post market safety surveillance activities.Device history: part # 357.402, synthes lot # 4595127, supplier lot # na, release to warehouse date: 23 may 2003, manufactured by (b)(4), no ncr's were generated during production.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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