Product complaint # (b)(4).If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.Investigation summary: device 1 of 3.The complaint device was received and evaluated.Visually, the tube set does not reveal any anomalies.There was fluid in the tube set and near the filter indicating that the filter could have gotten wet during usage.If the filter is wet the pressure will not regulate in the tube set.No functional testing can be performed since the filter is wet.This complaint is confirmed.A root cause for the reported failure cannot be discerned.The potential cause for this issue is not related to manufacturing, therefore a manufacturing record evaluation is not required.At this point in time, no further action is warranted.However, depuy mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.Device 2 of 3.The complaint device was received and evaluated.Visually, the tube set does not reveal any anomalies.There was fluid in the tube set and near the filter indicating that the filter could have gotten wet during usage.If the filter is wet the pressure will not regulate in the tube set.No functional testing can be performed since the filter is wet.This complaint is confirmed.A root cause for the reported failure cannot be discerned.The potential cause for this issue is not related to manufacturing, therefore a manufacturing record evaluation is not required.At this point in time, no further action is warranted.However, depuy mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.Device 3 of 3.The complaint device was received and evaluated.Visually, the tube set does not reveal any anomalies.There was fluid in the tube set and near the filter indicating that the filter could have gotten wet during usage.If the filter is wet the pressure will not regulate in the tube set.No functional testing can be performed since the filter is wet.This complaint is confirmed.A root cause for the reported failure cannot be discerned.The potential cause for this issue is not related to manufacturing, therefore a manufacturing record evaluation is not required.At this point in time, no further action is warranted.However, depuy mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.(b)(4).
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It was reported by affiliate via complaint submission tool that during an anterior cruciate ligament reconstruction surgery an inflow tubing fms vue 24pk was used and when the intermed tubeset schkvlve 24pk was connected to the patient, it started the full filling of the reservoir, the change of the entire system was made at the middle of the surgery and it stopped working and no more liquid came of the system.The procedure was completed using a replacement.No patient consequence and no surgical delay was reported.No additional information was provided.It was later reported by the affiliate that the reported event caused a 15 minute delay due to changing tubes and setting up a new pump.It was reported the case was completed by a readily available pump provided by another supplier.
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